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Ullswater Rd, Penrith CA11 7EH, UK – 0344 387 6841
I've been to bigger go outdoors stores and ones with bigger ranges but none of the staff can do anything about the size of store or how much they can cram in. What they can do is deliver superb customer service and to a man and woman that's what each and every one of them did. Exceptional. Truely exceptional. If there is some way of rewarding the entire team then their head office should do so. Well done guys. You left us amazed by the team you have.
The people who work here have always been super helpful when I ask questions. On my own I have no idea what I’m buying half the time, probably last seasons stuff, but it works. I bought a pair of Mountain Equipment Chamois trousers over the weekend and I did not want to take them off even after sleeping in them.
2, Brunswick Rd, Penrith CA11 7JU, UK – 01768 899956
Clothing need for my granddaughter's outdoor adventures with school.
Good decent prices and good quality goods. Staff are friendly and very helpful .thankyou. love shopping here.
36c Gilwilly Rd, Penrith CA11 9BF, UK – 01768 840648
A non-return valve in our caravan’s hot water system developed a fault whilst we were on holiday. We telephoned the store and to our amazement they had the part in stock. We drove to Penrith, the part was ready for collection along with print-outs of instructions and tests from web forums which they’d researched for our assistance. Their service was second to none and we were extremely grateful.
Friendly good honest service cheaper in my opinion that a larger chain nearby.
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